Based on the information you provided, you'll see a list of. Follow the next two steps to chat with a support person instead of a virtual agent. By default, Microsoft’s new virtual support agent welcomes you. Step 2: Click the Get started button to open a new browser window. Step 1: In a web browser, visit this official contact us page of Microsoft. Fill in the problem type, a description of the issue, and then select See solutions. Chat with a Microsoft support person online. Select Help + support > New support request. Sign in to the Power Platform admin center with your admin credentials. See the table below for the type of support you can get depending on your product. View solutions or create a support request. Office Professional Plus Support for home productsĭepending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.Ĭhat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. Use the question mark icon in the top right corner of the Admin Center to access help resources. Volume license versions of Office 2019, Office 2016, or Office 2013 Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Microsoft 365 subscriptions without fully installed Office applications: Get help and support, whether youre shopping now or need help with a past. Microsoft 365 Business Standard (Nonprofit) Open a service request in the Microsoft 365 admin center. The expected wait time is indicated in the Contact support pane. It not only helped me learn new skills but also gain confidence. Being a Student Ambassador gives you the feeling of belonging. Enter a description of your issue, confirm your contact number and email address, select your preferred contact method, and then select Contact me. Student Ambassadors complete activities and make contributions to the community in order to progress through milestones and unlock additional benefits. Microsoft 365 subscriptions: Desktop version of Office apps are included. If the results don't help, at the bottom, select Contact Support. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. These are usually associated with a work or school account and came from the organization where you work or go to school. If your product is listed below, you have a business product. On next page, click on Microsoft 365 and Office. If you use same account for business & personal contact, you will see an option to click on 'personal' or 'Work or School' while trying to login with your ID. Then make sure you sign in with a personal M365 account. Get started by logging in to your web account on the Microsoft website. Once self help solutions load, click on 'Sign In to Contact Support'. These are usually associated with a work or school account and came from the organization where you work or go to school. We encourage you to schedule/purchase your exam online. App Assure provides remote app remediation assistance at no additional cost for application compatibility issues found when deploying Windows 10, Microsoft 365 Apps, Azure Virtual Desktop, or the new Microsoft Edge, as well as when deploying subsequent feature updates.If your product is listed below, you have a business product. Microsoft is committed to ensuring your apps work on the latest versions of our software. Hardware Submission & Signing (all OS versions)ĭriver Development and Testing/Certification.As mentioned in your original thread, an appeal is the only way to contact the enforcement team and as they have denied the appeal, there is nothing else that can be done. Payouts (apps, Minecraft, Flight Simulator) Please refrain from creating duplicate threads.
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